Return Policy
FREE Shipping over $149 (excludes liferafts, flares & oversize items) 

Return Policy

Our return policy varies by product, but the bottom line is we want you to be happy. Returns can be complicated with oversize and HazMat items, so we strongly encourage you to Contact Us if you have any questions before making your purchase. We're eager to help and want to ensure you get the right product the first time. That said, we will always work with you to make things right should something go wrong along the way.

Standard Items

  • 30-day returns for commonly stocked items.
  • Free return or exchange shipping on damaged or defective items.
  • Free exchange shipping on sized items like apparel and footwear.
  • Actual shipping charges will be deducted from refunds on all other returns. This would include the original outgoing shipping charges, even if the item was purchased with a free shipping method. 

Liferafts, HazMat, and Dated Items

  • We strongly encourage you to contact us before placing your order if you have any questions about the item(s) you are ordering. We want to help you make the correct decision and avoid unnecessary return or exchange shipping charges.
  • Returns are generally not accepted on hazardous items such as liferafts and pyrotechnic signaling flares unless damaged or defective.
  • We reserve the right to approve or deny returns for these items on a case-by-case basis.
  • The customer will pay all shipping charges if a return or exchange is approved.

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